We Are Carlisle
Carlisle Homes is a proud, Australian-owned business with a mission to make lives better. The pride in our brand comes from the impact that we have in building homes for Australian families. What we do is special; building homes, strengthening communities, and being part of creating a new Victoria is something we wear with pride.
The opportunity we have to enrich the lives of our customers resonates deeply with our people and is a responsibility that we do not take lightly. Our focus on quality over quantity has provided Carlisle with strong foundations to reach the heights of success that the company is well respected for today; both within our industry and as a reputable employer on the national stage.
We are looking for a Trainee Warranty Inspector who will join our dynamic Warranty team. In this role, you will be responsible for desktop building assessments, completing onsite inspections, and coordinating quality rectification outcomes for our customers.
In this role, you will be responsible for the following:
Assess warranty cases through Carlisle's internal portal and complete desktop building assessments
Carry out onsite warranty inspections across your allocated region
Prepare clear and accurate inspection and warranty reports
Allocate works to trades and follow up suppliers on rectification progress
Update CRM records and maintain accurate case notes and reporting
Monitor invoices, recharges and case closures
Maintain OHS standards and identify opportunities for process or quality improvement
We are ideally seeking candidates with:
Experience in the residential building industry, trade backgrounds will be looked upon favourably
Strong interpersonal skills with the ability to manage customer conversations professionally
Conflict resolution skills and the confidence to handle varied warranty matters onsite




A process-driven and organised approach to managing inspections, reports and follow-up actions
The ability to work autonomously while contributing positively to a team environment
A positive attitude, strong work ethic and commitment to meeting service and reporting KPIs
Carlisle perks!
As a named Great Place to Work (not once, but five times!), our commitment to making life better for our people speaks for itself. Here's a snapshot of our perks:
An industry first, Family Friendly Program to support parents at all stages of the parenting journey including up to 21 weeks paid parental leave and a $250 baby bonus
Exciting programs to support financial confidence, mental health and physical wellbeing including a virtual speaker series, Flu vaccinations, skin checks, EAP, wellbeing sessions and so many more
Ongoing learning and development opportunities to help you reach your full potential – whether through our highly engaging and interactive e-learning platform or formally recognised courses, we're here to encourage your long-term growth
Loyalty days for every year of service equating to one whole weeks extra annual leave after 5 years; and Carlisle Day – an extra day off before Melbourne Cup
Building discounts, supplier / trade discounts, and retail discounts with 400+ big name brands through our Carlisle Rewards platform
Parties, award nights, mid-year and end-of-year events, Family Fun Day... you name it, we celebrate it! At Carlisle we believe that celebrations are a time where true connection happens, bringing even more camaraderie to our team
Brand new office featuring state of the art workspaces, gaming rooms, massage chairs and a rooftop sports court
If you're seeking a challenging setting, focused on excelling as an individual and working in a vibrant team then this could be the role for you.
#J-*****-Ljbffr

📌 Trainee Warranty Inspector (Victoria)
🏢 Carlisle Homes
📍 Victoria