NiCE is seeking a Qualified Services Engineer in Australia to lead complex implementations from pilot to full deployment of CX and AI solutions. You will configure NICE applications, perform CRM integrations, and ensure end-to-end architectures across client ecosystems.
You'll mentor junior staff and work with cross-functional teams to deliver measurable outcomes. You will apply business analysis, go-live readiness, and hypercare support, while partnering with customers to align technical
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