Edwards Human Resources – Seventeen Mile Rocks QLD
The Company
Heavy Vehicle Industry Australia (HVIA) represents more than 320 businesses across the heavy vehicle industry, from truck and trailer manufacturers and dealers to parts suppliers, engineers, technology providers and more. Leading Australia's heavy vehicle industry since ****.
HVIA is looking for an
Administration & Membership Coordinator
to support the day-to-day administration and membership functions, as well as the wider team, helping keep the heavy industry community connected, supported and engaged.
The Role
This is a hands‐on role with plenty of variety based at our Seventeen-Mile Rocks office. You'll be dealing with members and stakeholders, keeping databases and systems up to date, supporting communications and campaigns, and helping coordinate meetings and industry events.
Key responsibilities include:
Provide professional and timely support to HVIA members and stakeholders;
Manage incoming telephone enquiries and emails;
Maintain accurate and up‐to‐date member records, databases and CRM (Customer Relationship Management) systems;
Assist with proactive member contact, follow-ups and ongoing relationship management;
Assist with membership growth, retention and engagement activities, including email campaigns;
Prepare meeting agendas, minutes and related documentation;
Assist with member forums, networking events and larger industry events as required;
Provide general administrative and coordination support to the National Manager – Partnerships & Member Engagement and wider HVIA team; and
Assist with other administrative and ad‐hoc tasks as required.
About You
We're looking for someone who is organised,



confident, proactive and genuinely enjoys dealing with people.
You will ideally have experience within:
Heavy vehicle, transport, automotive, manufacturing, engineering or related industries; or
An industry association or membership organisation.
You'll also have:
Robust written and verbal communication skills;
Confidence speaking with members and stakeholders over the phone;
Previous experience using HubSpot (desirable) or a similar CRM;
Strong organisation skills and attention to detail;
The ability to manage competing priorities and follow things through;
A proactive, practical approach and a genuine get‐it‐done attitude;
Confidence learning new systems and processes; and
A friendly, professional and approachable manner.
Why HVIA?
You'll be joining a close‐knit team that genuinely cares about the industry it represents, with strong long‐standing relationships and plenty of variety in the role.
Not-for-profit environment;
Free onsite parking;
Salary sacrifice benefits;
Supportive culture.
And there is plenty to get involved in from day one.
You'll be part of some pretty unique industry moments, from member forums and networking events to the
National Awards Gala
and the world‐class
Brisbane Truck Show
, which attracted a record 54,790 attendees in **** and returns in **** for its 60th anniversary.
HVIA also runs TruckShowX, Executive Club, Member Forums and other industry events, while keeping members up to date through publications including Talk the Torque and ROADBOSS.
Know your way around a CRM, love keeping things organised and don't mind picking up the phone? We'd be keen to hear from you.
#J-*****-Ljbffr

📌 Administration & Membership Coordinator (Brisbane)
🏢 Edwards Human Resources
📍 Brisbane