Job details
Customer Service & Administration Officer
Located in Mackay
$38/hr + Penalties
Monday to Friday
About Our Client
In this role, you will be the first point of contact for customers, providing both phone and face-to-face service while managing a range of administrative duties. You will work closely with the sales and operations team to ensure the smooth coordination of orders and dispatch.
What You Will Be Doing
Provide exceptional phone and face-to-face customer service
Process customer orders accurately and efficiently
Coordinate sales and dispatch activities
Manage emails and general correspondence
Prepare invoices and schedule customer bookings
Perform general administrative duties and data entry
Maintain accurate records and documentation
What You Will Need
Confident using Microsoft Office Suite
Experience with invoicing and dispatch is essential
Strong organisational skills with the ability to multitask
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
High level of attention to detail




What's in it for you?
Supportive team setting with on-the-job training
Super paid on all hours
My Benefits - Working with WorkPac means you can access major discounts across leading retailers, explore the Wellbeing Hub as well as acquiring special offers through our partnership with Flare
About WorkPac
WorkPac is one of the largest workforce solutions businesses in Australia, backed by over 25 years of proven success. We offer tailored, end-to-end solutions in recruitment, skills and career development across diverse sectors, including Mining, Construction, Industrial, Engineering, Healthcare, Social Care and more.
Equal Employment Opportunity
At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.
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📌 Customer Service Officer (North Mackay)
🏢 Workpac
📍 North Mackay