Belle Property Escapes Snowy Mountains is a premium holiday accommodation agency within the region's leading real estate business, Belle Property Snowy Mountains. We currently have an exciting opportunity for a highly motivated individual to join our team as an Escapes Liasion. The position is full-time and is based in our Thredbo and Jindabyne offices.
Core Responsibilities & Duties
Respond to guest enquiries via phone and email ina timely,professionaland helpful manner.
Provide guests withaccurateproperty details, check-in/outinformationand local insights.
Assistwith any in-stay concerns or requests, ensuring efficient and empathetic resolution.
Conduct pre-arrival property inspections to confirm cleanliness,presentationand readiness.
Take note of any maintenance issues, property damage or missing items, report accordingly and assist the managers in contractor management.
Maintain a checklist of standard inclusions per property and verify compliance during inspectionsie: signage for pool, BBQ, firerequirements etc.




Communicate issues clearly and promptly to the manager/s using internal reporting tools or systems.
Provide recommendations for improvements to enhance guest satisfaction or operational efficiency.
Track recurring property issues andassistin developing long-term solutions.
Relay feedback to the manager/s about property condition and any issues you see arising.
Assist with property data updates in the PMS (Resly), including notes, images and listing info.
Key requirements:
Current driver's licence and reliable vehicle
Certificate of Registration (or willingness to obtain within 6 months of starting with the business)
Robust communication and interpersonal skills
Excellent attention to detail and a proactive attitude
Ability to work weekends and adapt to a fast-paced, seasonal environment
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📌 Escapes Liaison (New South Wales)
🏢 Belle Property Australia
📍 New South Wales