RELIABLE BUILDING MATERIALS PTY LTD – Bankstown NSW
Reliable Building Materials Pty Ltd
Bankstown, Sydney NSW
Full-time | On-site
$65,000 + Super + Commission
Are you friendly, organised and confident speaking with customers?
Reliable Building Materials is looking for a
Sales Support & Customer Service Coordinator
to join our growing Sydney team.
Mandarin speaking ability is highly regarded
, as we regularly communicate with Mandarin-speaking customers and business contacts.
You do
not
need building materials or sales experience. We are happy to train the right person and strongly encourage
recent graduates, people from retail, hospitality, administration or customer service, and candidates looking to start a long-term professional career
to apply.
Sales Support & Customer Service Coordinator
Reliable Building Materials Pty Ltd
Bankstown, Sydney NSW
Full-time | On-site
$65,000 + Super + Commission
Are you friendly, organised and confident speaking with customers?
Reliable Building Materials is looking for a
Sales Support & Customer Service Coordinator
to join our growing Sydney team.
Mandarin speaking ability is highly regarded
, as we regularly communicate with Mandarin-speaking customers and business contacts.
You do
not
need building materials or sales experience. We are happy to train the right person and strongly encourage
recent graduates, people from retail, hospitality, administration or customer service, and candidates looking to start a long-term professional career
to apply.
About Us
Reliable Building Materials is a growing importer and distributor specialising in
aluminium window and door hardware
.
We supply builders,



fabricators, installers, trade customers and businesses across Australia. Our head office is in Sydney, with another branch in Brisbane, and we are continuing to grow.
We are a practical and supportive team and are looking for someone who wants to
learn the business, develop their sales and customer service skills, and grow with the company
.
About the Role
This is a varied, hands-on customer-facing role combining customer service, sales support, quotations, order processing and general operational coordination.
You will work closely with our sales and warehouse teams and gradually learn our products, customers and industry.
Please note that this is a hands-on role. Regular warehouse assistance is part of the day-to-day job, including organising stock and safely lifting and carrying items weighing up to 20kg.
Your day-to-day work will include:
Assisting customers by phone, email and in person
Preparing quotations and processing customer orders
Following up quotations, enquiries and existing customers
Providing customers with product information
Keeping customers updated on their orders
Supporting the sales team with daily activities
Building positive relationships with existing customers
Helping identify new sales opportunities




Coordinating orders with the warehouse team
Assisting with general warehouse duties, including stock preparation, organising and keeping the warehouse tidy
Safely lifting and carrying stock/items weighing up to 20kg as part of normal duties
Assisting with customer collections and local deliveries when required
Who We're Looking For
Experience is
not essential
. We care more about your attitude, communication and willingness to learn.
You may be a recent university or TAFE graduate, currently working in retail or hospitality, or already have some experience in administration, customer service, sales support or warehouse operations.
You should be
friendly, reliable, organised and comfortable communicating with customers
by phone, email and face-to-face.
Mandarin speaking ability is highly regarded.
Good English communication skills are also important for the role.
You will also need a
current Australian driver's licence
and
full working rights in Australia
.
Previous sales, customer service, retail, building materials or warehouse experience is an advantage, but
not required
.
What We Offer
We offer
$65,000 + super + commission
, full training, ongoing support, a company phone, performance and commission opportunities, and a reliable full-time position.
Most importantly, this is not intended to be a dead-end administration role.
For someone who performs well and wants to progress, there is a
clear pathway into a Sales Representative / Business Development role
, with greater customer responsibility and increased commission and earning potential.
#J-*****-Ljbffr

📌 Sales Support & Customer Service Coordinator | Graduates Welcome (Sydney)
🏢 RELIABLE BUILDING MATERIALS
📍 Sydney