The Boatshed Market is known for exceptional fresh produce, specialty foods and warm, personal service. We're looking for an experienced Duty Manager to help lead our customer-facing teams and uphold the high service standards our customers know and love.
About the Role:
As a Duty Manager, you'll play a hands-on leadership role on the floor, supporting daily operations and acting as a key link between staff and management. This is a fast-paced role suited to someone who thrives in a premium retail or hospitality environment and enjoys leading by example.
Australian work authorisation is required at the time of application.
Key responsibilities:
Supervising front of house operations during closing shifts.
Leading, motivating and supporting our Department Managers and customer facing employees.
Delivering outstanding customer service and resolving issues confidently.
Managing daily opening and closing procedures.
Supporting staff training, onboarding and performance standards.
Ensuring presentation,



cleanliness and service flow meet Boatshed standards.
Assisting management with rosters, communication and operational improvements.
About You:
Previous experience in a retail management position
Exposure to POS and front-of-house systems and equipment
Strong leadership and communication skills
A calm, professional approach under pressure.
High attention to detail and presentation.
A genuine passion for customer experience and food-focused environments
Experience in grocery/food retail, premium retail, or hospitality environments is essential
Flexible availability, to suit the seasonality of our business.
What we offer:
A leadership role within a respected and established WA business.
Supportive management and a positive team culture.
Market-competitive salary with annual bonus.
Opportunities for career development and personal growth.
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📌 Duty Manager (Perth)
🏢 Boatshed Market
📍 Perth