Operational Assurance Coordinator, Cyber Security and Assurance
Australian Electoral Commission – Canberra ACT
The Cyber Security and Assurance Section ensures the AEC is well positioned to monitor, detect, investigate, and respond to cyber security threats posed to the AEC and broader electoral integrity. The section also ensures that the AEC's cyber security activities align with regulatory requirements, policies, and risk management obligations.
The role of the Operational Assurance Coordinator, within the Cyber Security Operations Centre (SOC) team, is to ensure that processes, controls, governance arrangements, and operational activities are conducted consistently, effectively, and in line with organisational and government security requirements.
The section's cyber security responsibilities include:
Providing cyber security advice and support to the AEC and projects within the AEC;
Providing cyber security assurance for the AEC's ICT environment and systems.
Delivering operational (day-to-day) cyber security functions, including monitoring, incident management, and incident resolution; and
Conducting cyber-related investigations.
The Cyber Security and Assurance Section ensures the AEC is well positioned to monitor, detect, investigate, and respond to cyber security threats posed to the AEC and broader electoral integrity. The section also ensures that the AEC's cyber security activities align with regulatory requirements, policies, and risk management obligations.
The role of the Operational Assurance Coordinator, within the Cyber Security Operations Centre (SOC) team, is to ensure that processes, controls, governance arrangements, and operational activities are conducted consistently, effectively, and in line with organisational and government security requirements.
The section's cyber security responsibilities include:
Providing cyber security advice and support to the AEC and projects within the AEC;
Providing cyber security assurance for the AEC's ICT workplace and systems.
Delivering operational (day-to-day) cyber security functions, including monitoring, incident management, and incident resolution; and
Conducting cyber-related investigations.
The key duties of the position include:




The Operational Assurance Coordinator supports the Security Operations Centre (SOC) team and the IT Security Advisor in managing cyber security-related patching of AEC systems and ensuring compliance with mandated security controls. This role manages patching activities in a liaison capacity, providing coordinated advice and support to system administrators.
As an Operational Assurance Coordinator, you will contribute to monitoring SOC activities for compliance with security policies, procedures, and standards. You will evaluate SOC workflows for effectiveness and assist in identifying gaps, risks, and opportunities for improvement. The Operational Assurance Coordinator also plays an important role in preparing operational assurance reports, metrics, and dashboards, while supporting the implementation of new tools, controls, and assurance activities.
This is an exciting opportunity to make a significant contribution to the delivery of electoral events and day-to-day operations through the continuous improvement of the AEC's systems.
To excel you'll have:
We are seeking a motivated and capable professional who can demonstrate the skills, knowledge and experience required to perform successfully in this role.
Demonstrated experience contributing proactively within a cyber security operations team environment.
Strong communication skills, with the ability to engage effectively with technical and non-technical stakeholders and prepare clear reports and documentation.
Sound judgement and the ability to work independently while taking responsibility for assigned work and contribute positively to team outcomes.
Well-developed conceptual, analytical and problem-solving skills.
Knowledge of Commonwealth security frameworks, including the Protective Security Policy Framework (PSPF) and Information Security Manual (ISM).
Relevant qualifications and/or experience in cyber security.
Eligibility




AEC employees must be Australian citizens.
Any person who is, and seen to be active in political affairs, and intends to publicly carry on this activity, may compromise the strict neutrality of the AEC and cannot be considered.
Applicants are required to consent to, undergo, obtain and maintain a character clearance.
Applicants are required to consent to, undergo, obtain and maintain the security clearance required for this role.
Getting to know the Australian Electoral Commission
The Australian Electoral Commission (AEC) is at the heart of Australian democracy.The AEC is responsible for conducting federal elections and referendums, maintaining the Commonwealth electoral roll and making sure the Australian public is informed about all electoral matters. Our goal is to see that all eligible Australians actively participate in our democracy.The AEC values of electoral integrity through quality, agility and professionalism drive strategic and corporate planning and assist in organising the agency in a way that will effectively deliver the business into the future.The AEC is an equal opportunity employer which upholds the APS employment principles and actively encourages a diverse and inclusive workplace.The AEC's statutory functions in relation to the conduct of elections and referendums require that the AEC and its employees must be, and must be seen to be, impartial and politically neutral. As a result, the AEC Enterprise Agreement and Political Neutrality Policy state that it is an inherent requirement of AEC employment that employees, and prospective employees, are not publicly active in any political affairs and do not publicly engage in such activities. This includes advocating any issues associated with a referendum. Should a prospective employee fail to meet this inherent requirement, they will be ineligible for employment with the AEC.
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📌 Operational Assurance Coordinator, Cyber Security And Assurance (Canberra)
🏢 Australian Electoral Commission
📍 Canberra