Wounded Heroes Association Inc – Hyde Park QLD
The Wounded Heroes Association Inc is a dedicated organisation committed to supporting and serving our community. We provide meaningful spaces where people can connect, relax, and enjoy quality service in a welcoming workplace. Our mission is to create inclusive experiences that bring people together whilst maintaining the highest standards of hospitality and care.
About the role
We are seeking an enthusiastic and skilled
Barista
to join our team at Jim's Cafe in Hyde Park, QLD. This is a
full-time position
that plays a crucial role in delivering exceptional customer experiences. As a Barista, you will be the face of our establishment, crafting quality beverages and creating memorable interactions with our guests. Your expertise in coffee preparation and your commitment to customer service will be instrumental in maintaining our reputation for excellence.
Key responsibilities
Preparing and serving a variety of hot and cold beverages, including espresso-based coffees, teas, and speciality drinks
Operating and maintaining espresso machines and other beverage equipment to ensure consistent quality
Maintaining cleanliness and hygiene standards in the beverage preparation area and throughout the service space
Delivering outstanding customer service and responding to customer requests and feedback professionally
Working collaboratively with team members during busy periods to ensure efficient service
Following health and safety protocols and food handling procedures at all times




Contributing to a positive and welcoming atmosphere for all customers
What we're looking for
Proven experience as a Barista or in a similar beverage preparation role
Strong knowledge of coffee varieties, brewing methods, and espresso-based beverages
Proficiency in operating espresso machines and other coffee equipment
Excellent customer service skills with a friendly and professional demeanour
Ability to work efficiently in a fast-paced workplace whilst maintaining quality
Strong attention to detail and commitment to consistency in beverage preparation
Good communication and teamwork abilities
Physical capability to stand for extended periods and perform repetitive tasks
Flexibility with scheduling
A passion for coffee and a desire to continually improve your craft
Relevant hospitality qualifications or certifications (such as a barista course) would be advantageous
What we offer
Working with the Wounded Heroes Association Inc, you will be part of a supportive and values-driven organisation. We offer a full-time position with competitive remuneration and the opportunity to develop your skills in a quality hospitality environment. We are committed to fostering a positive workplace culture where team members feel valued and supported. Additional benefits include access to staff discounts and the satisfaction of contributing to a meaningful community organisation. We encourage a healthy work-life balance and provide a welcoming workplace for all employees.
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📌 Barista (Townsville)
🏢 Wounded Heroes Association
📍 Townsville