Casual or Perm-PT Medical Receptionist needed 3-4 days a week
Flexible Opportunity at Sydney's Leading Dermatology Clinic
Looking for a versatile role with an amazing team, excellent culture, and a respected healthcare brand?
Sydney Skin is one of Australia's leading dermatology clinics, renowned for delivering exceptional care across medical, surgical, and cosmetic dermatology. Our team of highly respected dermatologists, nurses, and support staff are passionate about helping patients feel confident in their skin while creating a workplace where people genuinely enjoy coming to work.
We're looking for a friendly, organised, and enthusiastic
Casual or Perm PT Medical Receptionist
to join our wonderful team.
This role would suit:
A university student looking for flexible work around study.
A parent returning to the workforce seeking school-friendly hours.
Someone looking for casual work within a professional, supportive, and fun environment.
Anyone who loves helping people and thrives in a fast-paced team setting.
Why You'll Love Working With Us
Flexible hours
Friendly, supportive and welcoming team
Work alongside some of Australia's most respected dermatologists
Comprehensive onsite training and ongoing support
Opportunity to learn about dermatology, skin health and cosmetic medicine
Staff discounts on skincare products
Modern, professional and positive workplace
Be part of a high-performing, well-respected healthcare brand
At Sydney Skin, we work hard, support one another, celebrate successes, and genuinely enjoy what we do.
About the Role




This is a dynamic medical administration role within a large and busy specialist practice. It extends beyond traditional reception duties, with responsibilities varying from day to day depending on patient, doctor and operational needs.
Our administration team works collaboratively across a range of functions, so you'll need to be adaptable, organised and comfortable using initiative to problem-solve, troubleshoot issues and manage competing priorities while maintaining a high standard of patient care and customer service.
Your responsibilities will include:
Welcoming patients and providing professional, compassionate customer service
Managing phone, email and patient enquiries in a timely and professional manner
Problem-solving patient concerns and assisting with more complex requests
Troubleshooting booking, billing and administrative process errors
Scheduling appointments and managing complex patient bookings and doctor schedules
Monitoring and actioning patient correspondence, requests and follow-ups
Processing payments, invoicing and Medicare, DVA and ADF billing
Accurate data entry and maintenance of patient records
Managing scanning, referrals,



correspondence and document processing
Providing administrative support to our doctors, nurses and management team
Assisting with surgical bookings, quotes, deposits and pre-payments
Identifying administrative issues and escalating or resolving them appropriately
Moving between different administrative responsibilities as the needs of the clinic change throughout the day
Contributing to an organised, efficient and welcoming clinic environment
No two days are exactly the same. We are looking for someone who enjoys variety, takes initiative and is confident working within a fast-paced team where priorities can change throughout the day.
About You
You'll be someone who enjoys working with people and takes pride in delivering outstanding customer service.
You'll have:
A warm, friendly and professional manner
Excellent communication and interpersonal skills
Strong attention to detail
Great organisational skills
High computer literacy and confidence learning new systems
A positive, proactive attitude
The ability to multitask and work efficiently in a busy environment
A genuine willingness to support your team
Previous experience in a specialist medical practice or healthcare environment will be highly regarded, but a positive attitude and willingness to learn are equally important.
Join Our Team
If you're looking for a role where you'll feel supported, valued, and part of something special, we'd love to hear from you.
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📌 Medical Administrator (Sydney)
🏢 Sydney Skin
📍 Sydney