Bio-Excel (Australia) Pty Ltd – Chipping Norton NSW
Salary range $80,000 to $85,000 plus full FY Performance Bonus
Bio-Excel head office is located at Sydney, Australia. Our business activities cover both Australia and Recent Zealand. Our vision is to be a reliable healthcare partner and contribute to improving interventionalist skills in procedure and improving patient treatment. We are in our 21st year of establishment. In the period, we have grown into a well-recognized provider in the interventional field. We are dedicated in the distribution of high technology coronary and peripheral vascular and neurological intervention medical devices. An intervention procedure is a minimally- invasive medical therapeutic procedure. We represent global industry pioneers in the cardiology, peripheral, abdominal and neurological intervention market segments. Our exciting range of products from start to finish innovative best-in-class medical devices. Also, we aim to offer safer, faster and better technology in the challenging interventional procedures.
We offer a suitable candidate a job inOperation Department, in the company. The successful candidate can expectcompetitive annual salary package upon completion of probationary period and upon achieving sufficient level of work competency and key performance indicators.
Role Description:
Processing of Daily orders. Ensure safe, timely delivery of goods to customer. Ensure all orders are process accurately with correct item, price and delivery address.




Gain knowledge of product range, customer base with relevant departments and pricing structure
Monitor Customer service emails and resolve issue/query on timely manner
Answer incoming communications from both internal & external customers. Conduct research to provide
answers for customer to fulfil requirements and resolve queries
Book freight pick-up on portal for time sensitive and overnight delivery
Reconcile monthly Consignment & Boot stock, work with sales team to minimise discrepancy & stock write-
off
Inventory transfer for Bill & Replace order, new Consignment & Boot Stock within SAP bin locations
Raise RGA and Customer Purchase return request for approval and coordinate with team for prompt
Support sales team in monitoring sales performance in tenders and contracts
Assist with event bookings
Promotion support such as demo items, touch sample, brochure, exhibition materials etc
Skill & Experience
Experience with SAP & or similar ERP software is essential for order processing and running reports. Previous experience in medical devices industry in preferred
Gain knowledge of product range, pricing structure and Tender obligation
Strong knowledge of MS Excel
Proficient in written and verbal communication
Attributes
Trustworthy
Attention to detail
Can work with minimum supervision and being part of team.
Good time management
The candidate will be based at our Chipping Norton warehouse in Sydney.
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📌 Customer Service Team Leader (Sydney)
🏢 Bio-Excel (Australia
📍 Sydney