Great opportunity for an experienced child support worker to build your leadership skills within our Children's Contact Centre
07th October, ****
About Relationships Australia
Relationships Australia NSW (RANSW) supports people through all forms of relationship distress, delivering timely, compassionate and expert care that strengthens wellbeing and connection across NSW.
For more information about us, read our ********* Impact Report, /
About the role
As Program Support Worker you'll supervise and manage 2-hour contact visits between a parent and child referred by the Family Court, occurring weekly or fortnightly. These visits often involve families with complex needs and high-risk backgrounds, including domestic and family violence (DFV), mental health challenges, and drug & alcohol issues. You'll observe, assess, and intervene when necessary to ensure the safety and wellbeing of the child, while maintaining a neutral and professional stance.
What you'll do
Provide a warm and professional intake experience for new families, including child orientation
Elicit, model and foster appropriate parenting behaviours and interactions between children (and young people) and their parents/carers
Deliver parenting and child development education and support in a way that is strengths-based, culturally sensitive and tailored to the individual needs of the families we support
Support the wider casual pool on Saturdays and build your leadership skills, with opportunities to grow into a senior role over time
Details
12-month maximum-term contract to provide parental leave cover
Part-Time
role working 4 days a week (including every second Saturday)
Based at
Penrith Office
Approx
$***** to $***** per hour
(depending on skills and experience) + 12% super,



17.5% leave loading and tax-free salary packaging up to $15,900. (Increase your take home pay! Calculate Your Savings at )
What you'll bring
Tertiary qualifications in relevant discipline
Demonstrated experience supervising high-risk family interactions, particularly in the context of DFV, mental health, and substance use
Awareness of the impacts of separation, conflict, and domestic violence on children and families
Strong administrative skills and high-level case note writing, ideally with trauma-informed practice
Why work with us?
Make a genuine difference
to the lives of individuals, couples and families
Be part of a supportive and energetic team
, work with people who truly care about what you achieve together
Access a range of staff benefits,
including flexible working options, additional leave days, the Employee Referral Reward program, and a Fitness Passport
Increase your take-home pay
through generous salary packaging options, including up to $15,900 per year for everyday expenses and $2,650 for entertainment
Work in an organisation committed to deepening our relationships with Aboriginal and Torres Strait Islander people
. We have a stretch Reconciliation Action Plan to guide our efforts to build strong relationships, increased employment, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other communities
We value inclusion and belonging.
Our SWEET team (Staff Wellbeing, Engagement and Empowerment Team) brings together staff from across RANSW to champion diversity, wellbeing and workplace connection
RANSW requires the preferred applicant to undertake a National Criminal History Record Check and a Working with Children Check before employment.
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📌 Program Support Worker (Sydney)
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📍 Sydney