seek.com.au is seeking an experienced Helpdesk Manager to lead a capable support team in the Macarthur area, delivering high-quality IT services to small and mid-sized businesses across NSW. You will own the day-to-day operations, coach your team and provide hands-on escalation support while aligning service delivery with client priorities.
You will manage workloads, triage tickets, and monitor KPIs to drive improvements.
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📌 Helpdesk Manager: Lead Teams & Hands-On It (Msp) (Sydney)
🏢 seek.com.au
📍 Sydney
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