Trapeze Group is seeking a Service Delivery Manager to lead the ONG Bus System service management across project delivery and BAU operations in Sydney. You will coordinate ITIL-aligned processes, manage SLAs, and drive continual service improvement while partnering with TfNSW and internal teams to ensure a smooth transition to live operations.
Key responsibilities include governance reporting, platform optimization (Jira Service Management), and robust stakeholder engagement to meet contractual
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📌 Service Delivery Lead – Itil-Driven Ops & Transition (Sydney)
🏢 Trapeze Group
📍 Sydney
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