About the role
We are seeking a dedicated
Assistant
to join the team in Berrimah, NT. This is a
part-time position
, leading to a full-time position offering an excellent opportunity to support our operations in the animal after care industry. As an Assistant, you will play a vital role in ensuring our facilities operate smoothly whilst maintaining the highest standards of compassion for the animals in our care. Your contributions will directly impact the quality of service we provide to pet owners and their beloved pets.
Key responsibilities
Assist with the day-to-day office enquiries and bookings
Provide compassionate support to pet owners and address their enquiries professionally
Assist with pet cremations and processes
Drive the company van for collections and returns
Maintain cleanliness and hygiene standards across all facilities and equipment
Assist with record-keeping and documentation related to each pet
Help coordinate reception and administrative tasks to ensure smooth operations
Assist in maintaining inventory of supplies and equipment
Support the implementation of health and safety protocols across the facility
What we're looking for




Excellent communication and interpersonal skills with the ability to interact compassionately with both animals and people
Physical capability to lift 25 kg, carry and assist with animals of varying sizes
Attention to detail and the ability to follow instructions carefully
Reliability and a strong work ethic with the ability to work as part of a team
Flexibility and adaptability in a rapid-paced environment
Willingness to learn and talk to clients
Previous experience in customer service industry is an advantage
Must have a full driving license (automatic) and a police check
What we offer
We are committed to creating a supportive and rewarding workplace for our team. We offer:
Part-time work arrangements that will lead to full-time work for the right person
A collaborative team environment where your contributions are valued and recognized
A role that makes a genuine difference to grieving owners and families
A workplace culture centered on compassion, integrity and excellence in animal after care
About us
We provide heartfelt, dignified farewells for beloved pets, offering comfort and support to grieving owners with compassion and care. We believe in treating every animal with dignity, compassion and professionalism.
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📌 Assistant (Darwin)
🏢 Pets Eternal Tranquillity
📍 Darwin