PCYC Queensland | Outside School Hours Care

Closing date: 01/11/2026

CCMS Officer | Permanent |

Any Hub & Spoke

$63,528.40 -$72,203.04 per
annum + Super + Salary Packaging

Options

Turn your attention to detail
into meaningful impact for Queensland

families

Why This

Role?

Behind every great Fun Squad service
is a team making sure systems, funding and administration work
seamlessly. As a Child Care Management Systems (CCMS) Officer, you'll help ensure families can access the support they need by
managing critical Child Care Subsidy administration, maintaining
accurate records and supporting the smooth operation of services

across Queensland.

This role is ideal for someone who
enjoys combining attention to detail with problem-solving and
customer service. You'll work across a variety of tasks, support
stakeholders with complex enquiries and contribute to process
improvements that strengthen service delivery and operational

efficiency.

While your work happens behind the
scenes, the impact is far-reaching. Your accuracy, efficiency and
commitment to quality help ensure children, young people and
families receive the support they rely on every

day.

A Great Next Step Within

PCYC

If you're already part of PCYC
Queensland and looking for a new challenge, this role offers the
opportunity to broaden your experience within our growing Fun Squad

team. You'll gain exposure to Child Care Subsidy administration, statewide service operations, compliance processes and specialised

systems that support services across

Queensland.

Whether you're currently working in
administration, customer service, OSHC, club operations or another
support function, this role provides an opportunity to build new
skills, expand your organisational knowledge and contribute to

service delivery on a broader scale.

What You'll

Do

In this role, you

will:

- Deliver

high-quality administrative support for fee management,



account enquiries and day-to-day Fun Squad
operations.

- Review Child

Care Subsidy claim data and investigate discrepancies, errors and missing information.

- Provide

specialist support in CCMS systems, helping to resolve
issues and improve processes.

- Generate

accurate reports and administrative documentation to

support operational and compliance
requirements.

- Manage

complex customer enquiries and support timely, effective
resolutions.

- Maintain

accurate records and data to support compliance, financial

integrity and service delivery

outcomes.

What Makes This Role
Different?

- Build your

understanding of statewide Fun Squad operations and Child

Care Management System Subsidy
administration.

- Develop

specialist system, compliance and reporting expertise that

can support future career pathways within
PCYC.

- Apply your

existing PCYC knowledge in a role that supports services
across Queensland.

- Join a

collaborative team focused on continuous improvement and
operational excellence.

- Support Fun

Squad services across Queensland, with your work

influencing outcomes for families
statewide.

- Build

specialist expertise in Child Care Subsidy administration

and childcare management
systems.

- Enjoy a

diverse role that combines administration, customer service, problem-solving and compliance
support.

- Join a

purpose-driven organisation where your behind-the-scenes

work helps services focus on supporting children and young

people.

About

You

You're someone who genuinely enjoys

bringing order to complexity. Whether you're reviewing data,



resolving enquiries or managing competing priorities, you take

pride in getting the details right and delivering work people can

rely on.

You may come from an administration, customer service, accounts administration or data-focused
background and be looking for a role where your skills contribute
to something bigger. You're confident using systems, comfortable
working with large volumes of information and proactive when

identifying and resolving issues.

Most importantly, you're a team
player who values accuracy, professionalism and great service. You
enjoy supporting others, building positive relationships and
finding practical solutions that make things easier for both

colleagues and families.

What You

Bring

Must
Have

- Experience

in an administration, customer service, accounts

administration or data entry
role.

- Strong

attention to detail and the ability to manage high volumes
of information accurately.

- Well-developed administrative, organisational and

computer skills, including Microsoft
Office.

- Strong

verbal and written communication skills with a

customer-focused approach.

Nice To
Have

- Knowledge of

Child Care Subsidy (CCS) administration and reporting
processes.

- Experience

using Kidsoft or other Child Care Management System (CCMS)

software.

Our Commitment To

Safeguarding

PCYC Queensland is committed to
creating safe, inclusive environments where children and young
people are protected, respected and supported to

thrive.

Safeguarding is a shared
responsibility across all teams and is supported by our
long-standing partnership with the Queensland Police

Service.

Apply

Now

Shortlisting will commence

immediately.

We encourage you to apply promptly as
the advertisement may close early if a suitable candidate is

identified.

Attachments:

- CCMS Officer PD_June26.pdf

📌 CCMS Officer - Fun Squad (Bendigo)
🏢 Pcyc
📍 Bendigo