Run a Smarter Clinic. Lead a Better Patient Experience.

Dental 99 isn’t your traditional dental practice. We’re a tech-driven, patient-obsessed brand redefining what modern dentistry looks like – and we need a Clinic Coordinator who thinks the same way.

Based at our Monash clinic in Melbourne, this is a hands-on practice management role for someone who’s equally comfortable jumping on a live chat, reading a revenue report, and making sure every patient walks out smiling.

What you’ll be doing:

- Managing the full patient experience – from first digital touchpoint through to checkout
- Monitoring and responding to live chat enquiries in real time, converting leads into booked appointments
- Owning clinic KPIs – tracking revenue, managing budgets, and reporting on performance
- Scheduling and optimising the appointment calendar to maximise clinic efficiency
- Coordinating the clinical team to ensure seamless patient flow and care
- Maintaining accurate patient records across our practice management software
- Identifying opportunities to improve systems, workflows, and patient satisfaction
- Acting as the operational hub of the clinic – nothing runs without you

What we’re looking for:





- Experience in a practice management, operations, or clinic coordinator role – dental or healthcare preferred
- Digitally savvy – comfortable with live chat platforms, patient management software, and digital reporting tools
- Commercially minded with an understanding of revenue targets, budgets, and KPIs
- A natural problem-solver who can think on their feet and improve processes
- Excellent communicator – warm and professional with patients, clear and decisive with the team
- Highly organised with strong attention to detail
- Someone who thrives in a fast-paced, tech-enabled setting

What’s in it for you:

- Competitive salary commensurate with experience
- Discounted dental benefits
- Real career growth within a rapidly expanding, tech-forward dental group
- Ongoing professional development
- A collaborative team that values innovation as much as patient care
- Full-time position based in Monash, Melbourne

Ready to run something great?

If you’re a digitally confident operator who wants more than a front desk role, we want to hear from you. Apply now to join Dental 99 Monash.

📌 Clinic Coordinator – Dental 99 Monash (Clayton)
🏢 Dental Lounge/Dental 99/The Sydney Implant Institute
📍 Clayton