Administration Officer – Corporate Services, Mental Health Review Tribunal

Employment Type: Full time eleven-month contract with the possibility of extension.
Position Classification: Crown Clerk grade 3/4
Remuneration: $87,199 to $95,482 p.a. plus super and annual leave loading
Location: 580 George St Sydney
Hours Per Week: 35 hours
Requisition ID: REQ694050
Closing Date: 25 October 2026 (11:59PM)

Join a growing, high-functioning and dynamic organisation

We are searching for enthusiastic and motivated Administration Officer to join the Mental Health Review Tribunal. This new position will play a vital role in supporting the efficient operation of the Tribunal, providing high-quality administrative, customer service and operational support across a broad range of functions, including member support, hearing operations, payroll and financial administration, records management and reporting activities. Working as part of a collaborative administration team, you will help ensure the Tribunal continues to deliver its significant statutory functions effectively and professionally.

About this role
As an Administrative Officer, Corporate Services, you will contribute to the smooth day-to-day operation of the Tribunal through a diverse and rewarding range of responsibilities. You will provide administrative support including document preparation, correspondence management, records administration, purchasing and general office coordination. You will assist Tribunal Members by coordinating hearing availability, arranging panel allocations, providing operational support and serving as a key point of contact for member enquiries.

The role is also responsible for administering member payroll processes, sitting fees, travel claims and reimbursements, ensuring all transactions are processed accurately and in accordance with relevant policies and timeframes. You will support hearing operations by coordinating logistics, maintaining hearing facilities and assisting with the arrangement of replacement members when required.

A key component of the role involves maintaining accurate records and supporting reporting obligations through the collection, verification and management of information and data. This includes liaising with mental health facilities, health services and other stakeholders to obtain and follow up information required for Tribunal reporting activities. In addition, you will provide high-quality customer service through the reception and enquiry functions,



responding to a diverse range of enquiries from members, stakeholders and the public.

To be successful, you will bring experience in administrative support roles, strong organisational skills, excellent attention to detail and the ability to manage competing priorities in a fast-paced environment. You will have well-developed communication and customer service skills, sound computer and records management capabilities, and the ability to work both independently and collaboratively while maintaining professionalism and discretion. Relevant qualifications in business administration or substantial equivalent experience are highly desirable.

To review the role description, please click here.

About You
The ideal applicant will:

- Be highly organised and able to effectively manage multiple priorities and deadlines.
- Demonstrate exceptional attention to detail and accuracy.
- Provide professional, responsive and customer-focused service.
- Build positive relationships with a wide range of stakeholders.
- Show initiative and sound judgement when resolving issues and enquiries.
- Be adaptable and able to respond positively to changing operational requirements.
- Work collaboratively as part of a team while remaining self-motivated and accountable.
- Possess strong written and verbal communication skills.
- Be confident using a variety of business systems and technologies.
- Demonstrate integrity, resilience and a commitment to high-quality public service.

The Tribunal
Working for the Mental Health Review Tribunal offers the opportunity to contribute to meaningful work that supports some of the most vulnerable members of the community. You will join a dedicated and professional team committed to fairness, service excellence and the effective operation of an important statutory tribunal.

The role provides a varied and engaging workload, opportunities to develop valuable public sector skills, and the chance to work closely with Tribunal Members, health services and stakeholders across New South Wales while making a genuine difference to the administration of mental health legislation.





For role related queries please contact Alisa Kelley, Registrar **************@health.nsw.gov.au or 1800 815 ***

If you require an adjustment during the recruitment process, please contact Lisa Byrne on **********@health.nsw.gov.au and quote REQ694050.

How to apply
All applicants must review the role description and apply by submitting an up-to-date resume (up to 3 pages) and cover letter (1-2 pages) explaining their interest in the role and how they meet the requirements of the position.

Use the link below to access our Capability Application tool, designed to help you excel in the recruitment process. Practice your responses with the example questions provided to effectively highlight your achievements and the strategies you used to accomplish them.

Capability application tool | NSW Public Service Commission

For more information about adjustments for individual needs, please visit the
Adjustments for individual needs | I Work For NSW and Inclusive recruitment of people with disability | NSW Government

Our commitment to Diversity and Inclusion
At the Mental Health Review Tribunal, we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds. For more information, please visit Diversity Inclusion Belonging

If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit The Stepping Up Initiative.

To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.

Additional information

1. This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
2. This is a temporary role and there may be opportunities for ongoing employment at grade.
3. For more information on applying visit the Ministry of Health Career portal
4. Please note the selection process will include a range of comparative assessment techniques to assist in determining your suitability for the role

Applications Close: 25 October 2026 (11:59PM)

📌 Administration Officer - Corporate Services (Sydney)
🏢 NSW Ministry of Health
📍 Sydney