PratixBI is hiring a Customer Success Manager to help healthcare practices onboard, achieve KPI goals, and extract measurable value from the PratixBI platform each quarter. The role is full-time and remote across Australia, with a focus on healthcare customers.
Ideal candidates have 3+ years in customer success or related roles, robust analytical skills, and excellent communication to engage stakeholders. You will own onboarding, drive quarterly reviews, and support renewals.