We are seeking an experienced and compassionate Registered Nurse (RN) or Enrolled Nurse (EN) to join a growing telehealth healthcare team supporting Australian veterans.
This is a fully remote, full-time position working Monday to Friday, 9:00am-5:00pm.
About the Role
You will provide support to patients via telehealth, working alongside a team of doctors and other healthcare professionals.
The role involves patient communication, clinical support, triage, care coordination and following up on patient requests. Full training and ongoing support will be provided.
This role would suit a nurse who is confident working independently, highly organised and comfortable working in a busy online healthcare environment.
Key Responsibilities
- Conducting patient consultations via telehealth
- Taking accurate and detailed clinical notes during consultations
- Working with GPs and the wider clinical team
- Managing your own workload and working independently
- Managing appointment bookings and keeping the consultation schedule running smoothly
- Communicating professionally and compassionately with patients
- Managing upset, frustrated or distressed patients calmly and appropriately
- Identifying matters requiring escalation and referring to the appropriate member of the clinical team
- Following established clinical processes and procedures
- Providing a high standard of patient care and maintaining accurate documentation
About You
- Current AHPRA registration as an RN or EN
- Previous nursing experience
- Strong communication and interpersonal skills
- Excellent organisation and attention to detail
- Comfortable working independently from home
- Confident using technology and online clinical systems
- Calm, professional and compassionate approach
- Experience working with veterans or within veteran healthcare is highly regarded
What We Offer
- $40 per hour
- Full time hours
- Monday to Friday, 9:00am-5:00pm
- Fully remote work from home
- Training provided
- Supportive clinical team
- Opportunity to work within a specialised veteran healthcare environment
Requirements
You will need:
- Current AHPRA registration as an RN or EN
- Your own reliable computer/laptop suitable for telehealth
- Reliable, high-speed internet
- A quiet and professional home workspace
- Availability to work Monday to Friday, 9:00am-5:00pm
If you are an experienced RN or EN looking for a full-time work-from-home opportunity and are passionate about providing quality healthcare to veterans, we would love to hear from you.