IT Support Analyst | 6-Month Contract | Sydney CBD (5 Days Onsite)Daily Rate: $380/day (inclusive of Super)Location: Sydney CBD - 100% Onsite (5 Days/Week)Duration: 6-Month Initial ContractEligibility: Australian Citizens or Permanent Residents ONLYIT Support Analyst | 6-Month Contract | Sydney CBD (5 Days Onsite)Daily Rate: $380/day (inclusive of Super)Location: Sydney CBD - 100% Onsite (5 Days/Week)Duration: 6-Month Initial ContractEligibility: Australian Citizens or Permanent Residents ONLYAbout the RoleWe are seeking an autonomous IT Support Analyst to serve as the key onsite IT presence in our Sydney CBD office.
You will manage L1/L2 desktop support incidents and service requests end-to-end, delivering exceptional face-to-face service while ensuring smooth daily IT operations across our hardware and cloud systems.Key Technical FocusMicrosoft 365: Administration, licensing, and day-to-day user troubleshooting.Microsoft Intune: Endpoint device management, app deployment, and policy configuration.Microsoft Entra ID (Azure AD) & Active Directory: Identity management, user onboarding/offboarding, access rights,



and group administration.Windows OS: Troubleshooting and support for Windows 10 and 11 endpoints.Hardware & Support: Laptops, monitors, printers, mobile devices, and ITSM ticket lifecycle management.Key RequirementsProven experience in a Level 1 / Level 2 IT Support role.Solid hands-on experience across M365, Intune, Entra ID, and Active Directory.Exceptional face-to-face communication, customer service, and process documentation skills.Ability to work 5 days onsite in Sydney CBD.Australian Citizenship or Permanent Residency is mandatory.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the perk of all.
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📌 It Support Analyst Onsite Sydney (Australia)
🏢 Randstad
📍 Australia