Reporting to the Director, you will be the primary point of contact for clients and the central coordinator of the business's daily operations.
The role offers broad exposure across corporate catering, events and retail, and the opportunity to grow with the company.Key responsibilitiesManaging client communications by phone and email with a high level of professionalismHandling enquiries through to quotation, booking and invoicingCoordinating event administration in collaboration with the kitchen and events teamsMaintaining business systems, including Shopify, Square and CanvaUsing AI and digital tools to improve efficiency and accuracyOverseeing office organisation, scheduling and correspondenceIdentifying operational issues and resolving or escalating them appropriatelyAbout youExceptional written and verbal communication skillsA polished,
qualified manner with corporate and private clientsStrong organisational skills and consistent attention to detailConfidence with technology and the ability to adopt current systems quicklySound judgement and the initiative to take full ownership of tasksComposure and adaptability in a rapid-paced environmentExperience in administration, client services, hospitality or events is highly regardedAbout usCOSMA is a premium Melbourne catering and events company, established in .
We deliver catering and event services for corporate clients, private events and major festivals, alongside our café and providore in Prahran.
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