HSI, a health and safety software provider, is seeking a Customer Support Specialist in Perth to be the first point of contact for customers, managing cases from initial investigation to resolution.
You will troubleshoot issues, guide users through platform features, and collaborate with product teams.
1–2 years in SaaS support and solid communication are essential.
This role emphasizes customer-focused service, documentation of interactions, and ongoing process improvements to enhance the
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📌 Saas Customer Support Specialist — Safety Platform Perth (Australia)
🏢 HSI
📍 Australia
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