Customer Service Officer | Casual Banking Opportunities | Yorke Peninsula
Your new company
Are you passionate about delivering exceptional customer service and building positive relationships within your community? We are seeking reliable and customer-focused individuals to join a leading financial services organisation in a casual customer service capacity across multiple regional branch locations.
This is an excellent opportunity for candidates looking to gain experience within the banking sector while providing valuable support to branch operations during periods of staff leave and increased demand.
Your new role
As a Customer Service Officer, you will be the first point of contact for customers visiting the branch. You will provide professional service and support while assisting with a range of day-to-day banking transactions and enquiries.
Key responsibilities include:
- Delivering high-quality face-to-face customer service
- Processing financial transactions and cash handling activities
- Assisting customers with account enquiries and banking services
- Supporting branch operations as required
- Building positive relationships with customers and colleagues
- Maintaining compliance with organisational policies and procedures
What you'll need to succeed
To be successful in this role, you will demonstrate:
- Previous customer service experience in a retail, hospitality, banking or service-based setting
- Strong cash-handling experience
- Excellent communication and interpersonal skills
- A positive, team-focused approach
- Flexibility and reliability to work across multiple branch locations when required
- A willingness to work on an on-call casual basis with no guaranteed minimum hours
- Successful applicants will be required to complete a background screening and provide two professional references
What you'll get in return
- Attractive casual hourly rate of $40.84 per hour
- Opportunity to gain experience within a well-established banking organisation
- Comprehensive training and support
- Exposure to a variety of branch environments across regional South Australia
- Long-term assignment through to July 2027
- Opportunity to work across Yorke Peninsula branches including Kadina, Moonta, Ardrossan and Minlaton, with occasional support to Clare and Port Pirie if required
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Millie, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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