We are hiring for a Customer Service Representative to join our client!

- Winnellie, NT
- $35.30 per hour + Super
- Potential for a permanent prospect for the right candidate

Our client, a well-established supplier within the trade sector, is seeking a customer-focused and proactive Customer Service Representative to join their team.
This is an excellent opportunity for someone who enjoys working with customers, thrives in a fast-paced environment, and is looking to build a long-term career with a reputable organisation.
Key Responsibilities

- Provide exceptional customer service both face-to-face and over the phone
- Process customer orders and respond to product, pricing and stock enquiries
- Follow-up sales and technical enquiries to maximise customer satisfaction and sales opportunities
- Liaise with internal sales and account management teams regarding pricing, discounts and customer requirements
- Maintain showroom displays and ensure products are presented professionally
- Assist with stock control and general showroom upkeep
- Coordinate customer communications and provide timely updates
- Support a safe and professional working environment
- Attend training sessions and product knowledge workshops as required

About You

- Previous experience in customer service, administration, retail,



reception or internal sales
- Strong communication and interpersonal skills
- Excellent attention to detail and organisational abilities
- Confident using computer systems and Microsoft Office
- Ability to work both independently and collaboratively within a team environment
- Professional presentation and a customer-first approach
- Experience within the industrial, construction, manufacturing or trade sectors will be highly regarded

What's on Offer?

- $35.30 per hour + Super
- Monday to Friday role
- Supportive and collaborative team environment
- Ongoing training and development opportunities
- Potential for a permanent position with a growing organisation

If you're looking for an opportunity to utilise your customer service and administration skills within a stable and supportive environment, we'd love to hear from you. Apply now or contact Hays Darwin for a confidential discussion.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email or call .
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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📌 Customer Service Representative (Trades) (Darwin)
🏢 Hays
📍 Darwin