- APS Level 4
- Adelaide SA, Brisbane QLD, Canberra ACT, Darwin NT, Hobart TAS, Melbourne VIC, Perth WA, Sydney NSW
- $84,828-$90,720

About the Department of Employment and Workplace Relations
We are committed to empowering futures, ensuring rights and enriching lives. We support people to have safe, secure and well-paid work with the skills for a sustainable future as we ourselves strive to be a model employer.

We provide the framework for fair and productive relationships between employers and employees. We also oversee skills development and training initiatives to support those entering the workforce or re-training to take advantage of emerging employment opportunities.

With us, your work directly contributes to shaping the employment landscape. Whether you are engaging in policy development, program implementation, or direct support services, your efforts will have a tangible impact on job seekers, employees and the economy by giving them a framework to build a future anchored and realised through employment.

It is our ambition to do things differently, to create the ‘department of great jobs’– where our people reflect our purpose.

The Role
Reporting to the EL1 Assistant Director, the APS4 Program Officer is responsible for providing primary administrative, logistical and coordination support for the Murra Program, a student placement program for Aboriginal and Torres Strait Islander students. The role supports the delivery of recruitment, onboarding, participant engagement and development activities, maintains program records and data, and acts as a key point of contact for participants and stakeholders.

This role provides culturally safe support for the program and its participants, including guided onboarding, participant pastoral care and bespoke engagement activities throughout placements.

Duties and Responsibilities
Working under limited direction, the APS4 contributes to the efficient and effective administration of program activities, ensures established processes are followed, and supports the delivery of positive outcomes for participants and the department, including:

- Administer recruitment, onboarding and employment documentation for students
- Coordinate student placements, meetings and events.
- Maintain program records and reporting.




- Respond to participant and supervisor enquiries.
- Prepare routine correspondence and communication materials.
- Coordinate Journey Sessions, Yarning Circles and engagement activities.
- Support relationships with universities and internal stakeholders.
- Escalate complex participant or program issues to the Assistant Director
- Provide administrative support across other entry-level programs as required

Capabilities
We are seeking an individual with the following skills and capabilities:

- Experience in program support preferred
- Exceptional time management and organisational skills
- Excellent written and verbal communication skills.
- Proactive stakeholder engagement skills.
- High level of cultural competency and ability to engage sensitively with diverse groups across all work activities.
- The ability to positively contribute to team culture and direction.

How to Apply
Applications are to be submitted using the department’s eRecruit (online recruitment) system.
You will need the following for your application:

- Personal details
- Tailored resume or CV (uploaded)
- Referee details including current supervisor
- Your written story

Written Story
In this phase, we want you to tell us your story and your experiences.

Your written story should specifically address the key duties relevant to the classification you are applying for. The APS work level standards accommodate the diversity of roles across the APS and are structured to clearly differentiate between the work expected (i.e. responsibilities and duties) at each classification level. Prior to preparing your written story, it is recommended you review the Work Level Standards relevant to the classification advertised.

Candidates are required to provide a story up to a maximum of 500 words outlining:

- Your skills,



knowledge and experience and how they relate to the key duties and capabilities of this role
- Any specific examples or achievements that demonstrate your ability to perform this role

Try not to duplicate information that can already be found in your resume but do highlight any specific examples or achievements that will demonstrate your ability to perform the role.

While we prefer that work examples are used in your story, you can also use examples from study or community experiences. When you include an example, you should clearly explain:

- Setting – where the event took place
- Characters – who was involved
- Action - approach you took – what did YOU do
- Ending/Outcome – what was the result

Follow our guidelines for candidate use of AI throughout the recruitment process

Resume
Please attach a concise resume to your application which clearly outlines your work experience, educational qualifications and relevant skills. In the application form you will need to provide the details of two referees who can attest and validate your credentials and suitability for the role.

Eligibility
The filling of this vacancy is intended to constitute an affirmative measure under Section 33 of the Australian Public Service Commissioners Direction 2022. This vacancy is open only to people with disability.

Don’t meet all the role requirements?
At DEWR we are dedicated to building a diverse and inclusive workforce and seek to recruit staff with a wide range of backgrounds, skill levels, disciplines and working styles. If this role resonates with you and you are excited about making an impact, but your past experience doesn’t align perfectly, we encourage you to apply anyway.

Citizenship - to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.

Security Clearance - our successful candidate is required to hold, or have the ability to obtain, and maintain a Baseline security clearance.

Please refer to the Job Information Pack for more information about the role.

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📌 Program Support Officer - Affirmative Measure, Aboriginal and Torres Strait Islander (Bondi)
🏢 Australian Department of Employment and Workplace Relations
📍 Bondi