About Icon Water

Icon Water is an iconic Canberra business with a history of providing essential services to Canberra for over 100 years.

We are the ACT’s supplier of essential water and wastewater services and have proudly served our community for over 100 years – sourcing, treating and supplying water, and managing Canberra’s wastewater network. Our work is essential to the health, prosperity and liveability of the region, and we are committed to environmental, social and financial sustainability in everything we do.

Icon Water is a purpose driven organisation where everyone contributes to our core business, ensuring high quality drinking water and sustainable wastewater treatment. Icon Water’s culture is driven by our values of care, connection, community and courage. These are values we see in action every day as we challenge ourselves to meet the expectations of our community.

Icon Water is an Equal Prospect Employer which values diversity and inclusion. We encourage applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a strong focus on gender balance within the organisation and encourage women to apply.

The Opportunity

At Icon Water, strong community relationships are essential to the successful delivery of the services and infrastructure our community relies on every day.

As Manager Community Engagement, you will lead the team responsible for shaping how we engage with customers, communities and stakeholders across Canberra. Working across community expectations, operational delivery and major infrastructure programs, you will play a key role in building trust, strengthening relationships and ensuring ongoing community engagement.

Partnering with leaders across the organisation,



you will drive a contemporary and consistent approach to community engagement, providing strategic advice on stakeholder management, community sentiment and reputation. From major projects to community education and outreach initiatives, your work will directly contribute to positive outcomes for both our organisation and the community we serve.

What You'll Bring

You are an experienced engagement leader who understands the importance of building trust and meaningful relationships across diverse stakeholder groups. With experience operating in complex environments, you are comfortable balancing community expectations, organisational priorities and reputational considerations to achieve positive outcomes.

You bring a cooperative leadership style and are skilled at influencing, advising and partnering with stakeholders at all levels. Passionate about community outcomes, you are motivated by the opportunity to contribute to an organisation that delivers essential services and makes a meaningful difference to the Canberra community.

Success in this role will be supported by:

- Expertise in community engagement, stakeholder engagement or strategic communications.

- Experience developing and implementing engagement frameworks, programs and governance approaches.

- Strong stakeholder management, consultation and influencing capability.

- Experience designing, delivering and leading engagement activities associated with significant projects, programs or organisational initiatives.





- Strong understanding of community sentiment, reputational risk and contemporary engagement practices.

- Experience leading and developing professional teams.

- Tertiary qualifications in communications, public relations, stakeholder engagement, social sciences or a related discipline.

- IAP2, Engagement Institute or equivalent engagement certification.

Why Join Icon Water?

This is an opportunity to shape how one of Canberra's most trusted organisations connects with the community it serves.

At Icon Water, you'll have the opportunity to influence organisation-wide engagement practices, support major infrastructure and service initiatives, and help strengthen community trust in an organisation that delivers essential services.

You'll join a values-led organisation committed to investing in its people and creating meaningful outcomes for customers, communities and the region.

In return, we offer:

- Competitive salary and employment conditions

- 15% employer superannuation contribution

- Flexible and hybrid working arrangements

- Professional development opportunities

- Free gym membership and wellbeing initiatives

- Employee Assistance Program

- A collaborative and supportive workplace culture

How to Apply

If you're passionate about community outcomes and want to help shape how Canberra's essential services engage with the community, we'd love to hear from you.

Please submit your current CV and a brief cover letter outlining your suitability for the role.

Applications close Friday 23 October 2026.

For further information on the role, including key accountabilities and position requirements, please refer to the Position Description on the Icon Water Careers Portal. You can also contact **********@iconwater.com.au via email for further information.

📌 Manager Community Engagement (Canberra)
🏢 Icon Water
📍 Canberra