About the role

The successful applicant will be responsible for the day-to-day administration, coordination and monitoring of veterans' support and respite care programs. You will work closely with clients, families, carers, support workers, healthcare professionals and relevant service providers to ensure services are delivered efficiently, safely and in accordance with applicable program requirements.

Key responsibilities

- Coordinate DVA-related support services and respite care arrangements for eligible clients.
- Manage client enquiries, referrals, registrations, intake and service bookings.
- Coordinate support worker rosters, client appointments and respite care schedules.
- Liaise with veterans, families, carers, healthcare professionals and external service providers.
- Maintain accurate and confidential client records, service agreements and documentation.
- Assist with invoicing, billing, claims processing and payment reconciliation.
- Monitor service delivery, client satisfaction and continuity of care.
- Assist with staff onboarding, training records and compliance documentation.




- Maintain administrative systems, databases and reporting processes.
- Support management with program development, quality improvement and operational planning.

About you

- Previous experience in administration, preferably within healthcare, aged care, disability support or community services.
- Excellent organisational, communication and interpersonal skills.
- Solid computer literacy, including Microsoft Office and electronic record management systems.
- Ability to manage competing priorities and work independently.
- High attention to detail and commitment to confidentiality.
- A compassionate, respectful and client-centred approach.
- Current National Police Clearance, or willingness to obtain one.
- Valid Australian working rights.

About us

AlphaKalgCare is a community-focused care service committed to providing compassionate, reliable and high-quality support to individuals and families.

📌 Program Administrator (Kalgoorlie - Boulder)
🏢 Alpha medical center kalgoorlie
📍 Kalgoorlie - Boulder