Northern Gold Coast & South Brisbane
Casual | Male & Female Applicants Welcome
AAA Advanced Quality Care Pty Ltd

AAA Advanced Quality Care is seeking qualified and experienced NDIS Support Workers with a strong Complex Care background to join our team across the Northern Gold Coast and South Brisbane areas.We are looking for confident, reliable and experienced support workers who are comfortable supporting participants with complex and high-intensity support needs while maintaining a person-centred and professional approach.About the RoleAs a Complex Care Support Worker, you will provide individualised support to NDIS participants with higher and more complex support requirements.Depending on the participant and your qualifications, responsibilities may include:

- Supporting participants with complex and high-intensity care needs
- Personal care and assistance with activities of daily living
- Mobility, transfers and use of mobility equipment
- Community access and social participation
- Supporting participants with complex physical or psychosocial disabilities
- Implementing individual support and care plans
- Following Behaviour Support Plans and positive behaviour support strategies
- Monitoring participants and recognising changes in their support needs
- Completing accurate progress notes, incident reports and other documentation
- Following medication and health-related support procedures within your training and scope
- Working collaboratively with families, Support Coordinators, allied health professionals and other members of the participant's care team
- Maintaining professional boundaries and providing consistent, reliable support

What We're Looking ForWe are particularly interested in applicants who have demonstrated experience working in complex NDIS or disability support environments.Successful applicants should have:

- Certificate III or IV in Individual Support, Disability,



Community Services or another relevant qualification
- Previous Complex Care experience
- Experience supporting NDIS participants with high or complex support needs
- Current NDIS Worker Screening Clearance
- Current First Aid and CPR
- Current Working with Children Check/Blue Card where required
- Australian driver's licence
- Reliable, registered and insured vehicle
- Strong communication and documentation skills
- Ability to follow detailed support plans and clinical instructions
- Ability to remain calm and respond appropriately in challenging situations
- Strong understanding of duty of care, participant choice and qualified boundaries
- Reliability and flexibility across a range of shifts

Experience or appropriate training in areas such as complex personal care, manual handling, behaviors of concern, epilepsy/seizure management, diabetes management, enteral feeding, catheter care, bowel care or other high intensity support will be highly regarded. Workers will only be expected to undertake high-intensity or health-related supports they are appropriately trained and competent to perform. Location Positions are available throughout the Northern Gold Coast and South Brisbane areas, with shifts dependent on participant needs and location.

Why Join AAA Advanced Quality Care? At AAA Advanced Quality Care, we understand that complex care requires more than simply filling a shift. Consistency, competency, communication and reliability are essential. We are looking for support workers who take pride in providing high-quality care and who are committed to helping participants maintain their independence, dignity, safety and quality of life.

Both male and female support workers are encouraged to apply.APPLY NOWPlease submit your current resume, relevant qualifications and clearances, along with a brief introduction outlining your NDIS and Complex Care experience to [email protected]

Pay: From $42.00 per hour

Expected hours: 25.0 per week

Work Location: In person

📌 NDIS SUPPORT WORKER – COMPLEX CARE (Gold Coast)
🏢 AAA Advanced Quality Care
📍 Gold Coast