We are looking for a Business Analyst who can help us improve how our business operates across multiple entities.
This is not a typical documentation role. You will work closely with teams to:
- Understand how work is currently done
- Identify gaps and inefficiencies
- Improve processes
- Introduce automation using systems and AI
You will play a key role in helping us move towards a more structured, technology-driven organisation.
Key Responsibilities
- Analyse and document existing workflows across different business units
- Identify inefficiencies, duplication, and process gaps
- Design and implement improved and standardised processes
- Support integration of newly acquired businesses
- Work with teams to streamline day-to-day operations
- Introduce automation using tools, systems, and AI
- Reduce manual work through technology-driven solutions
- Develop reporting structures for better visibility
- Work with management to align processes with business goals
- Support adoption of new systems and processes across teams
What We Are Looking For
- 3-7 years experience as an ICT Business Analyst or similar role
- Strong understanding of business processes and operations
- Experience in process improvement or workflow redesign
- Exposure to system implementation or automation tools
- Basic understanding of AI tools or interest in AI-driven solutions
- Ability to work with different teams and stakeholders
- Practical, problem-solving mindset
- Good communication skills - simple and clear
Nice to Have
- Experience in printing, logistics, or manufacturing industries
- Experience working across multiple business units or acquisitions
- Exposure to CRM, ERP, or workflow automation tools
- Understanding of data and reporting tools
Why Join Us
- Opportunity to work across multiple businesses and industries
- Direct involvement in transformation and growth
- Exposure to real-world AI and automation use cases
- Work closely with leadership team
- Long-term growth opportunities
Location
New South Wales (with flexibility depending on role requirements)
This is a Full time position with a salary range between $90K
- $100K plus super.