We are seeking dedicated, detail-oriented, and professional Turndown Room Attendants to join our prestigious 5-star luxury hotel. If you take pride in delivering exceptional standards of cleanliness and guest service, we would love to hear from you.
As a Turndown Room Attendant, you will play an significant role in ensuring our guests return to a beautifully presented, comfortable and welcoming room each evening. You will take pride in delivering the highest standards of cleanliness, presentation and personalised service synonymous with a luxury hotel experience.
Your responsibilities will include:
- Completing evening turndown service in guest rooms and suites to the highest 5-star standards.
- Preparing beds for the evening and ensuring rooms are beautifully presented for our guests' return.
- Refreshing and replenishing guest amenities, towels and supplies.
- Ensuring bathrooms and guest areas are clean, immaculate and fully prepared.
- Conducting detailed checks of guest rooms and reporting any maintenance issues or guest requests.
- Responding promptly and courteously to guest requests.
- Maintaining excellent housekeeping standards throughout the shift.
- Working closely with the Housekeeping and Front Office teams to ensure a seamless guest experience.
- Following all hotel standards, procedures, health and safety requirements.