- Join the Enrolment Services team at Swinburne University
- Part-time (0.6), fixed term position (ending November 2027) at our Hawthorn campus
- HEW 6 salary + 17% superannuation

About the Role
The Enrolment Specialist provides specialist course and study planning advice to students across all aspects of enrolment and study plan management. Reporting to the Enrolment Specialist Coordinator, the position engages with a portfolio of courses within an assigned teaching area and acts as a key link between academics, teaching staff and students.

The role provides detailed advice on course structures, study plans and award requirements, particularly for complex enquiries that require specialist knowledge beyond the support provided by studentHQ. The Enrolment Specialist plays an important role in supporting a positive student experience by providing friendly, approachable and timely service throughout students’ studies.

The position builds strong working relationships with academics and teaching staff and develops comprehensive knowledge of course structures and requirements to ensure student enquiries are resolved professionally and efficiently.

About You
To be suitable for this role you will need to have experience in the below key accountabilities:

- Significant experience in the coordination of student client services functions and demonstrated ability to deliver high-quality services to a range of stakeholders
- Excellent organisational and time management skills and the ability to establish and communicate clear priorities from competing demands
- Demonstrated knowledge and understanding of Vocational Education, Higher Education and foundation administrative process and legislative requirements
- Excellent attention to detail ensuring a high level of accuracy in organisational matters and written materials.

Qualifications
Degree with subsequent relevant experience; or extensive experience and specialist expertise or broad knowledge in technical or administrative fields; or an equivalent combination of relevant experience and/or education/training

Further information about this role can be found in the attached position description.





About Swinburne University of Technology
Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.

Our Ad Astra strategy is the cornerstone of Swinburne’s bold ambition to lead globally in technology-driven education and research. This strategy positions us to create transformative solutions, empower learners, and partner with industry to thrive in an ever-changing world.

What We Offer You!
• Work your way with versatile working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle.
• Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers.
• Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions.

Want to learn more? Head over to our benefits page!

To Apply
Please submit your CV and cover letter addressing the Key Selection Criteria and your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Talent Acquisition team at ***************@swin.edu.au

Applications Close:



Sunday 18 October 2026, 11pm

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Diversity, Equity and Inclusion
Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.

Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.

Swinburne is proud to be recognised as an AWEI Gold Employer, reflecting our commitment to creating an inclusive workplace where LGBTQIA+ employees, students and communities can thrive.

We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.

We support applicants with disabilities, and reasonable adjustments can be requested at any stage of the recruitment process.

For reasonable adjustment requests - including accessible formats of the position description, application form, or other documents, please contact ***************@swin.edu.au or call +61 3 9214 3550. Please note: this phone number is for disability and reasonable adjustment enquiries only. General enquiries about the role can also be emailed to ***************@swin.edu.au.

Victoria’s Commitment to Action: Improving international student employment outcomes.
As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.

As a Circle Back Initiative Employer, we commit to responding to every applicant.

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📌 Enrolment Specialist (Hawthorn)
🏢 Swinburne University
📍 Hawthorn