Aurum Dental is Bendigo's most beautiful dental practice, and we're growing fast! Our patients love us (hello, 5 stars on Google!), and our front desk team is a big reason why. Now we're looking for an experienced full-time Receptionist / Front Office Coordinator to join the crew.
About the role
You'll be the first smiling face our patients see and the person who keeps our days running smoothly. As an experienced full time Receptionist / Front Office Coordinator at Aurum Dental, you'll be central to our team's success in a busy, growing dental practice.
Key responsibilities
- Greeting patients with energy, warmth and a genuine smile
- Running a busy appointment book and keeping the day flowing
- Explaining treatment plans and payment options clearly and confidently
- Spotting what needs doing before anyone has to ask, then jumping in and making it happen
- Keeping our reception space organised, welcoming and looking amazing
- Working closely with our clinical team and pitching in if the practice needs it
About you
- Have previous experience as a receptionist in a busy dental practice, and know your way around a packed diary,
treatment quotes and patient payments
- Have a proactive, can-do attitude and see a problem as something to fix, not something to wait on
- Take initiative, suggest better ways of doing things and own your work
- Are friendly, positive and bring good energy to a team
- Stay calm and organised when it gets busy
- Are comfortable with dental practice software and take pride in the details
- Care about team culture and want to help us build it
- Previous Dental Assistant experience is preferred, but not necessary
Benefits
- A secure, full-time role with above-award pay, based on experience
- A beautiful, modern workplace
- A supportive, female-led team that genuinely enjoys working together
- Regular team and one-on-one catch-ups, with real investment in your growth and career goals
- Team get-togethers and social events
- Monday to Friday, 8:30am to 5:30pm, with no nights or weekends
- Free parking right at the door
- A practice that backs the local community
Ready to join the Aurum family?
You don't have to tick every box! If this sounds like you, apply now!