Join a long-standing, family-owned automotive business that has been proudly serving the Geraldton community since 1928, with an exciting milestone of 100 years approaching in 2028.
At Young Motors, we represent a range of leading automotive brands and pride ourselves on delivering outstanding customer service, strong team culture, and strive for operational excellence across every department.
We are seeking a highly organised and detail-focused Warranty & Service Administrator to join our busy aftersales team. This is an excellent opportunity for a highly organised administrative professional or an experienced automotive industry team member looking to transition into an office-based role. If you thrive in a structured environment, have strong attention to detail, and enjoy playing an integral role in a fast-paced business, we would love to hear from you.
About the Role
This position plays a key role in supporting our Service Department through the accurate processing and administration of manufacturer warranty claims, repair orders, and related documentation.
Working closely with Service Advisors, Technicians, and Management, you will help ensure smooth daily operations while maintaining high standards of compliance and efficiency.
Key Responsibilities
- Processing manufacturer warranty claims accurately and within required timeframes
- Reviewing repair orders and supporting documentation for compliance
- Managing claim submissions, reconciliations, and follow-ups
- Liaising with manufacturers and internal departments regarding warranty queries
- Maintaining accurate records and administrative systems
- Assisting with service invoicing and general departmental administration
- Supporting the Service team to ensure efficient workflow and customer satisfaction
- Monitoring outstanding claims and resolving discrepancies promptly
- Regular review of outstanding job card list for discussion with management
About You
We are looking for someone who is:
- Highly organised with exceptional attention to detail
- Confident managing multiple tasks and deadlines
- Professional, reliable, and self-motivated
- Strong in administration and process management
- Comfortable working within a fast-paced team environment
- Experienced with computer systems and data entry
- A clear communicator with strong interpersonal skills
- Willing to contribute and work as a team player
Previous experience in automotive warranty administration or dealership service administration will be highly regarded, however applicants with strong administrative backgrounds from other industries are encouraged to apply.
What We Offer
- Stable, long-term career opportunity with a respected local business
- Supportive team environment with experienced leadership
- Ongoing training and development opportunities
- Competitive remuneration based on experience
- Prospect to be part of a business approaching 100 years of operation
- A professional workplace where organisation and initiative are valued
If you are an organised administration professional looking for a rewarding role within a dynamic automotive environment, we would love to hear from you.
📌 Warranty & Service Administrator (Geraldton)
🏢 Young Motors
📍 Geraldton
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