Truganina, VIC
Full-time, Mon to Fri 8:30am - 4:30pm
Admin-focused role in a small, close-knit team

About the business
Our client is an established Australian manufacturer and distributor of automotive workshop equipment, supplying trade workshops and home enthusiasts across the country. It is big enough to be busy and small enough that valuable work gets noticed.

About the role
This is a diverse role that combines sales administration with front-of-house reception. You will be the welcoming first point of contact for customers and visitors, and the person who keeps orders on track: getting them right, keeping them moving and closing them out.

You will be the trusted second set of eyes on every order before it goes out the door. If you love getting the details right and take real pride in your work, you will thrive in this role.

What you'll be doing
Processing sales orders and checking them for accuracy before they are finalised
Managing orders from receipt to delivery: applying customer payments, scheduling shipments and issuing invoices
Following up open, unpaid and uncollected orders, and managing back orders
Tracking freight and keeping customers updated,



working with the warehouse and logistics providers
Working closely with the sales team to keep the CRM accurate
Closing out month end by making sure every supplied order is invoiced
Answering calls, greeting visitors and responding to customer enquiries
Keeping the office running: supplies, filing and organising team lunches and events

About you
Proven experience in sales administration, order processing or a similar role
High attention to detail, with a track record of reducing errors
Efficient and organised, and able to manage competing priorities
Confident with Microsoft Office; CRM or ERP experience is an advantage
Quick to learn and open to feedback
A steady, reliable and qualified presence in a small team
Happy working onsite five days a week

Experience in wholesale, distribution, freight or logistics will be well regarded.

What's on offer
Monday to Friday, 8:30am - 4:30pm, no weekends
A clearly defined role, with training provided
A small, stable team where you can own your work

Apply Now!

📌 Sales Administrator/reception Truganina
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📍 Truganina