Job Description

Your new company n

Join a well‑established and reputable organisation within the industrial sector, located in Norwest.

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This company prides itself on its collaborative culture, robust internal relationships, and commitment to delivering an exceptional customer experience.

Your new role n

As a Customer Experience Officer, you will play a critical role in supporting the sales and warehouse teams while ensuring a seamless end-to-end experience for customers.

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Managing customer enquiries via email and phone
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Processing customer orders accurately and efficiently
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Monitoring and checking stock levels to support order fulfilment
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Liaising closely with the warehouse team to coordinate dispatch and availability
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Supporting the sales team with order updates and customer requests
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Building and maintaining strong relationships with customers through clear and proactive communication
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What you'll need to succeed nn




Previous experience in high volume call centre is essential
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Supply Chain Logistics experience is highly advantageous
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Salesforce experience preferred
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Strong attention to detail and organisational skills
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Excellent communication skills, both written and verbal
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A proactive, team‑focused approach
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Ability to multitask and work effectively in a fast‑paced environment
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Permanent Resident or Citizens only
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What you'll get in return nn
6 Month temporary with view to go permanent
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$40 p/h + super
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Convenient Norwest location with free on‑site parking
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Supportive and cooperative team environment
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Chance to work with a respected and growing organisation
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Ongoing prospect with potential for long‑term progression
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J-18808-Ljbffr

📌 Customer Service Officer Sydney (Australia)
🏢 Rashi Joshi
📍 Australia