EBSCO Information Services is seeking a Customer Support Officer based in North Sydney to provide timely, high‑quality service to customers, promote premium service, and ensure order accuracy across print and online subscriptions.
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You will support the Library Services Helpdesk, handle multi‑channel enquiries, and escalate complex issues to the appropriate manager. Initially in office, the role moves to a hybrid pattern as you become proficient.
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📌 Customer Support Specialist Library Subscriptions Sydney (Australia)
🏢 EBSCO Australia
📍 Australia
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