As a Tory Burch Sales Supervisor, you are the ambassador of our brand and deliver a transformational customer experience. You will act as a leader in the store and responsible for “holding down the fort” when Store Manager/ Assistant Store Manager are not available, which will at times include monitoring sales productivity, resolving customer or associate issues, and opening/ closing duties.
Responsibilities n
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Represent the Brand - As an ambassador of Tory Burch and maintain store presentation standards
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Create the Customer Experience - Create and deliver extraordinary customer experience and build our brand one customer at a time
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Leadership & People Management - Lead and coach the team, demonstrate a strong use of selling skills and sense of product knowledge, ensure strong partnership with Store Manager and communication with other teammates
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Drive the Business & Deliver Results - Drive our business through maximization of sales, proactively achieve financial targets, customer outreach and manage client book
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Operational Excellence - Consistently adhere and enforce operational policies and procedures, inventory management and manage store open/closing responsibilities
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Education & Experience nn
Certificates / Diploma holders or above in any disciplines (business or fashion related a plus)
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3+ years’ experience as a team leader in a luxury retail operations or service driven environment
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Solid verbal and written communication skills in English
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Proven track record in managing a team with high morale
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Sales driven and goal oriented
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Polished and professional
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Strong analytical skills and attention to detail
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Ability to work in a rapid paced and agile environment
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Ability to prioritize and excellent follow-up skills
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Experience in Microsoft Outlook, Excel, Word and PowerPoint
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Seniority level nn
Associate
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Employment type nn
Full-time
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Job function nn
Retail
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Industries nn
Retail Apparel and Fashion
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Retail
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Retail Luxury Goods and Jewelry
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Referrals increase your chances of interviewing at TORY BURCH by 2x
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Gold Coast, Queensland, Australia 1 week ago
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J-18808-Ljbffr
📌 Sales Supervisor Pacific Fair Gold Coast City Of Gold Coast
🏢 Tory Burch
📍 City of Gold Coast
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