Nala is seeking an experienced CRM Manager for an 11-month parental leave contract to own our customer lifecycle and retention strategy. You will be responsible for building and scaling a best-in-class CRM program across email, SMS and loyalty.
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This hands-on role blends data with creativity to accelerate revenue growth through Klaviyo-driven journeys. You will analyze performance, optimise campaigns, and drive membership growth while integrating loyalty into the broader CRM strategy.
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