Job Description

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5+ years’ experience as a Senior Business Analyst , leading complex digital and integration initiatives across enterprise programs.

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Demonstrated delivery experience on large-scale OpenText ECM programs —including Content Suite, xECM, InfoArchive , with robust capability in content analysis, migration strategy, metadata modelling, retention/records, and integration patterns .

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Strong exposure to Cloud and SaaS delivery models , including understanding of environment strategies, deployment pipelines, non-functional requirements (performance, security, availability, compliance) .

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Deep experience defining API‑level requirements , covering:

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Request/response structures and validation

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Error handling and exception scenarios

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Data mapping across upstream/downstream systems

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Authentication/authorization flows (OAuth, SAML, etc.)

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Performance, scalability, versioning and integration best practices

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Hands‑on proficiency with Postman and Swagger/OpenAPI specs for exploring, validating, and testing APIs and integration endpoints.

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Solid ability to facilitate workshops, lead requirement discovery , and translate business needs into explicit functional specifications, user stories, and acceptance criteria.

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Excellent communication, influencing, and stakeholder management skills , capable of aligning business SMEs, architects, engineering teams, and vendors.

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Experience working across multi-disciplinary teams , ensuring traceability, gap analysis, and end‑to‑end requirements governance for ECM transformations.

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Exposure to the insurance domain , including understanding of policy, claims, customer data, regulatory and compliance-driven document processes.

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📌 Business Analyst With Opentext Sydney (Australia)
🏢 XPT Software Australia Pty
📍 Australia