Job DescriptionWe are looking for an experienced Assistant Restaurant Manager to lead our team at GYG Bundall on the Gold Coast.This is a hands-on, full time management role running a high-volume Guzman y Gomez drive-thru restaurant on Bundall Road, between Surfers Paradise and the Gold Coast's inner suburbs.
We trade from 5:00am to midnight Monday to Thursday and 24 hours a day Friday to Sunday, across dine-in, drive-thru, takeaway, the GYG app and website, and delivery platforms.If you love leading a team, know how to run a tight, profitable shift and want a genuine, long-term role in a growing franchise group, we want to hear from you!
What you'll be doingSetting and reviewing stock, par and preparation levels to keep food fresh and wastage low, maintaining accurate records of stock levels, stocktakes, deliveries and wastage in the inventory and point-of-sale systemsSetting and enforcing GYG service standards for speed, order accuracy, food quality and cleanliness across in-store, app and delivery ordersDriving uptake of the GYG app, online ordering and loyalty programRolling out national marketing campaigns in-store and building local marketing plans for the Bundall areaRaise ideas for promotion and advertising local offers within the GYG's recommended pricing framework to franchisees, with, for example, Bundall businesses and offices, shift workers, sporting clubs, community events and catering ordersWorking the floor during peak trade, selling to customers and advising them on menu items, customisation, dietary requirements and allergensResolving customer complaints and feedback, including online reviews and delivery platform issuesOverseeing cash handling, till reconciliations and daily banking, and preparing weekly and monthly sales, labour and stock reportsControlling the recruitment, selection, onboarding and training of crew, shift supervisors and kitchen staffSupervising the team day to day,



building rosters to trading demand and labour budget, approving timesheets and managing performanceSupervising the restaurant overnight as the senior manager on site, running overnight and early-morning shifts, managing late-night dine-in, drive-thru and delivery trade, and making operational decisions without the owners on siteManaging overnight safety and security, including cash security, CCTV, staff safety, responsible service of alcohol, handling of intoxicated or aggressive customers, and closing and opening proceduresEnsuring compliance with work health and safety/food safety requirements, including the food safety program, temperature and allergen controls, cleaning schedules, incident reporting, and internal audits and council inspectionsMake marketing or retail product suggestions to the franchisees to make Bundall GYG even better!
About youDiploma in retail, hospitality or business management (or 3+ years' relevant retail or quick service restaurant management experience)Prior leadership experience in a busy, high-volume hospitality environmentStrong communication and customer service skillsExceptional people skills with the natural ability to inspire and motivate a young teamAvailable to work a rotating roster, including overnight, weekend and public holiday shiftsA hands-on leader with a positive, can-do attitude!
Benefits of working at GYG BundallCompetitive annual salary of $79,000-$80,000 + super depending on experienceFull-time, ongoing hours (38/week)Structured manager training in the Guzman y Gomez operating systemCareer development within a growing multi-store franchise groupStaff meal benefitsA fun, high-energy team culture in one of the Gold Coast's best beachside precinctsAbout GYG BundallGuzman y Gomez Bundall is independently owned and operated by a franchisee of Guzman y Gomez.
We serve fresh, made-to-order Mexican food to locals, workers and late-night customers on the Gold Coast.
We value our people and offer long-term opportunities to those who want to grow with us.

📌 Assistant Restaurant Manager (Gold Coast)
🏢 Guzman Y Gomez
📍 Gold Coast