Job Description

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Customer Service Officer Ballina, NSW | Ongoing Casual Opportunity | Immediate Start

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Are you passionate about delivering exceptional customer service and helping your local community? We are seeking a friendly, professional and organised Customer Service Officer to support a busy local government customer service team in Ballina.

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This is an ongoing casual chance with an ASAP start , ideal for someone who enjoys a fast-paced, customer-focused environment and has robust administration skills.

Key Responsibilities n

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Provide high-quality face-to-face, phone and email customer service.
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Respond to customer enquiries and assist with Council-related forms and applications.
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Process cash, EFTPOS and cheque payments, including reconciliations.
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Perform a variety of administrative duties including data entry, document management and records maintenance.
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Assist with development applications, animal registrations and customer requests.
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Maintain accurate records and contribute to continuous improvement initiatives.
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About You nn
Previous experience in a customer service role, ideally involving cash handling and administration.
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Excellent communication and interpersonal skills.
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Strong computer literacy, including Microsoft Office.
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Ability to work both independently and as part of a team.
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Certificate III in a relevant field and/or equivalent experience highly regarded.
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Desirable nn
Experience in a local government environment.
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Knowledge of the Ballina region and local community.
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Experience in clerical or administrative support positions.
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What's On Offer? nn
Immediate start
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Ongoing casual assignment
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$44.20 p/h
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Opportunity to work within a respected local government organisation
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Supportive team workplace
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Varied and rewarding customer-focused role
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J-18808-Ljbffr

📌 Customer Service Officer 2478
🏢 Chandler Macleod Group
📍 2478