Bluestone Home Loans in Sydney is seeking a Hardship Officer to help customers navigate temporary financial difficulties and meet mortgage obligations.
You will assess financial situations, propose personalised hardship solutions, and coordinate with collections and dispute-resolution teams to ensure fair outcomes.You will document assessments, stay compliant with NCCP and privacy laws, and maintain transparent communication with customers while building trust and delivering supportive, practical
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📌 Mortgage Hardship Solutions Advisor (Sydney)
🏢 Bluestone Home Loans
📍 Sydney
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