Senior Ba Complaints & Estates Transformation Sydney (Australia)

Senior Ba Complaints & Estates Transformation Sydney (Australia)

07 Oct
|
XPT Software
|
Australia

07 Oct

XPT Software

Australia

Job Description

XPT Software is seeking a Senior Business Analyst to join the Complaints/Estates stream. You will evaluate downstream impacts of UNITE transformation initiatives on the Complaints business in Customer Production and Support, define business requirements, and support Agile delivery teams through readiness activities.

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You will drive process design, SOP updates, training, communications, UAT, BPIV, and change management to ensure successful delivery and adoption across stakeholders.
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📌 Senior Ba Complaints & Estates Transformation Sydney (Australia)
🏢 XPT Software
📍 Australia

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