Care Worker Team Leader – Aged and Disability Services
Hours:Full-time 35 hours per week or Part time 21 to 28 hours per week
Help lead a care workforce that supports people to live with dignity, choice and connection.
About the role
Advance Diversity Services (ADS)is seeking aCare Worker Team Leaderto provide operational leadership, supervision and performance support to Care Workers delivering home care and disability services to culturally and linguistically diverse (CALD) clients.
You will work closely with the central Rostering Team to support effective staff-to-client matching, resolve scheduling challenges and maintain workforce engagement.
While rostering is managed centrally, you will also provide rostering support and step in to undertake active rostering when required to maintain service continuity.
Key responsibilities
Provide day-to-day leadership, supervision and support to Care Workers
Mentor staff and support their performance and professional development
Partner with the Rostering Team to address scheduling issues and staffing bottlenecks
Help optimise staff availability and appropriate staff-to-client matching
Provide practical support to rostering and undertake active rostering when required
Promote respectful, culturally responsive and person-centred service delivery
Support continuity and quality of home care and disability services
About you
Diploma in Community Services, Aged Care, Health Administration or a related field, or equivalent relevant leadership experience
Experience supervising, mentoring or leading frontline care staff in home care, aged care or disability services




Understanding of the cultural and linguistic needs of diverse clients and workforces
Practical knowledge of rostering principles, SCHADS Award provisions and workforce scheduling software
Experience analysing staff availability and addressing workforce scheduling challenges
Strong communication, interpersonal and conflict-resolution skills
Ability to collaborate effectively with rostering and other administrative teams
Current Australian driver's licence and access to a car for work
Current National Police Certificate or NDIS Worker Screening Clearance, issued within the last six months
Working with Children Check and eligibility to work in Australia
About us
Advance Diversity Services (ADS)is a community-based organisation supporting culturally and linguistically diverse and newly arrived individuals and communities across Bayside, Georges River and Sutherland Shire.
We provide services and advocacy to help people access the support they need and participate in the social and economic opportunities available in Australia.
We are committed to ensuring clients are treated with dignity and respect, can maintain their identity and culture, and can make informed choices about their care and services.
Level 5 – Social, Community, Home Care and Disability Services (SCHADS) Industry Award
Full-time or part-time opportunity
Hybrid working arrangement, subject to approval and completion of probation
Some flexibility for after-hours work, with time off in lieu where applicable
Advance Diversity Services is an inclusive workplace that embraces diversity.
We welcome applications from all candidates, including LGBTQIA+ people, Aboriginal and Torres Strait Islander peoples, and people with disability.
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📌 Care Worker Team Leader – Aged And Disability Services (Victoria)
🏢 Advance Diversity Services
📍 Victoria