Service Desk Lead: Drive Incident Resolution & Team Growth (Melbourne)

Service Desk Lead: Drive Incident Resolution & Team Growth (Melbourne)

06 Oct
|
Department Of Justice And Community Safety Vic
|
Melbourne

06 Oct

Department Of Justice And Community Safety Vic

Melbourne

Job Description
The Department of Justice and Community Safety VIC – Melbourne VIC is seeking a Service Desk Team Lead to run daily service desk operations and guide staff back to work.
You will lead a skilled team, set service plans, create guides for first and second-level support, monitor data to reduce tickets, and provide technical advice during major incidents.
The role is ongoing, full time, offering a salary of AU$116,413 to AU$140,849 per year plus super, with ITIL V3.0 Foundation and relevant
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📌 Service Desk Lead: Drive Incident Resolution & Team Growth (Melbourne)
🏢 Department Of Justice And Community Safety Vic
📍 Melbourne

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