At Interactive, we’re more than a tech company - we’re a rapid-growing, forward-thinking team redefining how technology supports businesses.
n
We’re looking for an experienced Customer Success Manager to own relationships across a portfolio of Financial Services customers. You’ll be the trusted partner, driving satisfaction, retention and growth by ensuring customers consistently see value from their engagement with Interactive.
n
What you’ll do:
n
n
Build trusted relationships with stakeholders across business and technology functions.
n
Act as the operational lead for all day-to-day customer interactions.
n
Oversee service delivery, ensuring SLAs and KPIs are met.
n
Develop and maintain customer success plans aligned to customer goals.
n
Spot opportunities for renewal, growth and risk mitigation.
n
n
What you bring:
n
n
5+ years in customer success, service delivery or account management.
n
Experience working with Financial Services customers.
n
Solid communication and stakeholder management skills.
n
Proven ability to manage complex enterprise relationships and influence outcomes.
n
A cooperative, customer-first mindset.
n
n
Why Interactive?
n
At Interactive, you’ll be part of a team that values growth, innovation and connection. Enjoy hybrid work flexibility, barista-made coffee in our offices, and access to a broad range of partner discounts and perks.
n
Join us and help shape the future of customer success in Financial Services.
J-18808-Ljbffr
📌 Customer Success Manager Financial Services Sydney (Australia)
🏢 Interactive
📍 Australia
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.