We have an exciting full-time Service Advisor position available.Working Mon-Fri in our service department, you will support our Service Manager and Technicians to provide exceptional customer service.About Reef MarineReef Marine is Central QLD's largest marine dealer.
Our store consists of a modern, fully equipped workshop with the latest test and service equipment, an extensive spare parts and chandlery section and knowledgeable sales and finance department.We are looking for candidates who take pride in their work, to join our small team of 20 employees.
Working closely together in a fast-paced environment, we are a skilled and enthusiastic team.As Service Advisor you willProvide qualified customer service both face to face and via phoneCorrectly identify the make, model and service requirements of the customers outboardPrepare and deliver quotesSchedule jobs according to daily work load and available hoursCommunicate effectively with customers regarding service jobs, including discussing technical information,



delays and further requirementsProcess warranty work quotes and liaise with insurance companiesMaintain and update customer databaseTo be successful in this role, you will need:Exceptional customer service and communication skillsOrganised and a keen eye for detailIntermediate computer skillsAn honest and reliable work ethicA desire to succeed and self-developSound knowledge of the marine or automotive industry would be preferred but not essentialPrior experience in a similar role at a truck, car or agricultural dealership would be highly regardedAs an integral part of our service team, you will be responsible for ensuring our customers are kept up to speed on the servicing of their motors at every stage.
You will liaise with both customers and staff to provide accurate advice and options.
You will be required to deliver an exceptional experience in a fast paced environment.
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📌 Service Advisor (Queensland)
🏢 Reef Marine
📍 Queensland