Goodwe has a dedicated team for Australia and New Zealand and are looking for a Junior Engineer to join the team, in-line with the company growth. This position is flexible in Australia with periods working from home and occasional travel. This role would suit a recent university graduate or someone early in their career and looking for a position that could grow over time.
Key Responsibilities n
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Responsible for the tele- and on-site technical support and post sales support.
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Commissioning, troubleshooting, firmware/hardware updating of PV string, Hybrid / storage inverter and BESS.
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Reporting and following up with head office in relation to product failure with clear descriptions.
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Evaluating PV plant performance by studying operation data on a regular basis.
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Pro-actively work with installers & retailers and provide them best-in class customer experience.
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Regular follow-ups on the technical issues and build a healthy relationship with installer & retailers.
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Qualifications & Requirements nn
Bachelor degree or above:
must be electrical or electronics background.
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Preferred minimum 1 year of working experience in the solar industry especially dealing with product trouble shootings.
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Robust ability to analyse and solve problems independently.
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Reliable and self-motivated.
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The ability to learn new technologies quickly.
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Robust Microsoft office skills.
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Ability to work effectively in a team workplace.
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A friendly, positive and customer-driven attitude.
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Excellent time management and organizational skills.
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Adapt to frequent travel.
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Driving license required.
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Seniority level nn
Entry level
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Employment type nn
Full-time
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Job function nn
Customer Service and Engineering
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Industries nn
Renewable Energy Semiconductor Manufacturing
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J-18808-Ljbffr
📌 Service Engineer Melbourne
🏢 GoodWe
📍 Melbourne
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