L2 Support EngineerContract: 6 months, immediate startWorking arrangement: Hybrid, with regular travel to client sites across the wider Sydney area (own vehicle required)Are you a solid M365 troubleshooter who's ready to put your technical and client-facing skills to real use?
This is a chance to join a business that lives and breathes technology solutions, where your M365 expertise will be front and centre every day.Our client, a well-established national MSP, is looking for a L2 Support Engineer to provide that critical extra layer of support to their L3 team, working directly with clients across Sydney.Responsibilities include:Providing L2 support across M365 environments, on-prem servers and VMwareDeploying and supporting IntuneDelivering core networking support as neededAssisting with Azure tasks where requiredEscalation support for complex issues,



working closely with L3Building strong client relationships face-to-face and over the phoneTravelling to client sites across the wider Sydney areaExperience needed:Microsoft 365 experience is the top priority for this role - including Exchange, Sharepoint, deploying and supporting Intune and general M365 problem-solvingExperience supporting VMware and on-prem servers, Azure and core networking is also a plusExcellent client-facing skills; confident engaging directly with clients, including by phoneMSP experience is nice-to-have, not essentialA genuine passion for technology and a proactive, solutions-first attitudeDriver's licence and vehicle for client visitsThere is a genuine pathway to a permanent role or to progress into a L3 role is on offer for the right person.
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📌 Systems Engineer (Sydney)
🏢 Ambition Group
📍 Sydney